case management
Governments and welfare agencies around the world need to balance the tricky issues of how to reduce their welfare costs against causing serious hardship.
They also need to do this in ways that are effective and efficient - because administration costs are already high.
For organisations case managing clients, and which have strong incentives to achieve outcomes, the FutureSelves Program is a personalised relationship management and motivational tool that identifies far more individualised assistance programmes than traditional counselling or psychometric approaches. It does this quickly and is designed for case managers with high workloads.
Unlike comparable approaches, our program provides far more comprehensive and usable information to both case managers and clients about opportunities and barriers facing the individual. It is also engages and motivates clients - which helps them overcome the defence mechanisms that so often keep clients in dependency cycles.
Case managers quickly get detailed and comprehensive information that allows them to work with clients constructively and honestly. It allows them to play to a client's strengths rather than weaknesses, but also get a clear picture of how the person sees themself.
Our approach cuts through to what's really going on. We find that once that's happened, a partnership can really take place.
CASE MANAGEMENT CASE STUDIES
Long Term Unemployed Beneficiary
Sickness Beneficiary with a Prison Record
